Zpley takes user privacy seriously. This document transparently explains how we collect, use, store, and protect your personal information every time you use our platform.
Our Privacy Commitment
Privacy is more than a document — it is a daily practice embedded in every aspect of zpley's operations.
All your personal and financial data is encrypted using SSL 256-bit during transmission and AES-256 during storage — the same standard used by international financial institutions.
Zpley has never and will never sell, rent, or commercialise users' personal data to any third party for marketing or profit purposes.
You may access, correct, download, or request deletion of your personal data at any time through your account settings or by contacting zpley support.
Your data is retained only for as long as necessary for legitimate purposes — and no longer. Once an account is closed, personal data not required for legal compliance will be deleted.
In the event of any security incident involving your data, zpley is committed to notifying affected users within 72 hours and taking immediate remedial action.
The zpley Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act (PDPA) 2010 — giving you protections recognised under local law.
This Privacy Policy ("Policy") is published by zpley and applies to all users who access or use the zpley platform via our website or mobile app. We understand that personal information is a trust — and we do not take that responsibility lightly.
The purpose of this document is to give you a clear and honest overview of zpley's data handling practices. We do not hide anything behind complex legal language — every section is written to be easily understood by anyone.
By continuing to use the zpley platform, you confirm that you have read and understood this Privacy Policy. If anything is unclear, our team is ready to answer your questions.
This Policy should be read together with Terms and Conditions zpley. Both documents together form the complete agreement between you and zpley regarding your use of our platform.
Zpley collects your personal information through various means — during registration, platform use, financial transactions, and interactions with our support team. Below are the full details of the data we collect:
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity | Name, MyKad, date of birth | KYC, age verification |
| Connect | Email, phone number | Communications, account security |
| Finance | Bank accounts, e-wallets | Payment processing, AML |
| Technical | IP, device, browser | Security, fraud detection |
| Usage | Sessions, games, frequency | Service improvements |
Zpley uses your personal data for legitimate and necessary purposes in operating the platform's services. We do not use your data for any purpose beyond what is stated here without your consent.
zpley does not use your data for third-party advertising profiling, does not sell data to marketing companies, and does not use your data for any commercial purpose outside our own platform operations.
Zpley does not sell, rent, or commercialise users' personal data to third parties. However, in the course of operating the platform, we work with several categories of trusted third-party service providers:
All third-party providers working with zpley are bound by data protection agreements and are prohibited from using your data for any purpose beyond the scope of services they provide to zpley.
Zpley may also disclose user data when required by Malaysian law, court order, or a request from a legitimate law enforcement authority. In such situations, we will endeavour to notify the affected user unless prohibited from doing so by law.
The security of your data is our highest priority. zpley implements multiple layers of technical and operational protection to ensure your personal data remains safe at all times:
Zpley retains personal data for as long as necessary to fulfil the original purpose of collection and to meet legal requirements. Standard retention periods are:
While we implement comprehensive security measures, no online system can guarantee absolute security. You are also responsible for keeping your own password and account secure.
Zpley uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small data files stored on your device when you visit our website.
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect platform functionality. The zpley mobile app uses similar technologies (session tokens and device identifiers) for the same purposes.
As a zpley user based in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act (PDPA) 2010:
Request a copy of the personal data zpley holds about you at any time.
Correct any inaccurate or outdated data via account settings or support.
Request deletion of your data when it is no longer needed, subject to legal requirements.
Request your data in a structured, reusable format for personal use.
Object to the processing of your data for specific purposes, including marketing communications.
Request a temporary restriction on the processing of your data under certain circumstances.
To exercise any of these rights, contact the zpley support team or submit a written request to the email address listed in Section 11. We will process your request within 14 business days and notify you of the action taken.
Zpley services are for individuals aged 18 and above only. zpley does not intentionally collect or process personal data of individuals under 18. Our KYC verification process is specifically designed to detect and prevent registration by underage individuals.
If we discover that personal data of someone under the age of 18 has been collected unintentionally, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child may have registered on zpley are advised to contact our support team immediately.
In the course of its operations, zpley may transfer or store your personal data on servers located outside Malaysia — including data centres in Southeast Asia and East Asia. Such transfers are carried out solely for operational and service continuity purposes.
When transferring data overseas, zpley ensures protections equal to or exceeding Malaysia's PDPA standards through:
By using the zpley platform, you consent to cross-border data transfers as described in this Policy, with the understanding that equivalent levels of protection are maintained at all storage locations.
Zpley may update this Privacy Policy from time to time to reflect changes in our privacy practices, new technologies, legal requirements, or other operational reasons. We are committed to remaining transparent about any changes.
When we make material changes, we will:
Continued use of the zpley platform after the effective date of any changes will be deemed as your acceptance of the updated Privacy Policy. If you do not agree with any changes, you may close your account before those changes take effect.
If you have any questions, concerns, or complaints regarding how zpley handles your personal data, we encourage you to contact us directly. We have a dedicated team responsible for handling privacy matters.
For complaints that are not resolved to your satisfaction, you have the right to lodge a complaint with the Department of Personal Data Protection, Ministry of Communications and Digital Malaysia, which is the PDPA regulatory body in this country.
This Privacy Policy was last updated on 1 June 2026 and supersedes all previous versions. zpley © 2026. All rights reserved.
A Platform You Can Trust
Zpley builds its platform with trust at the core of everything. Your data is protected, your transactions are secure, and your gaming experience is enjoyable. Register today and experience the difference for yourself.